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Marketing Messages: How Consumers prefer

According to a recent report from Message Systems, it was found that consumers prefer to receive marketing messages, special offers, and coupons via email. It was also found that for non-emergency customer service issues, email is the most preferred. Phone conversations are the next most popular means for non-emergency customer service issues which is preferred by 29% followed by online chat (9%) and social media (7%). Read more at:




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Monday, 20 January 2020
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