SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Effect of Artificial Intelligence on Financial Services

As AI is moving forward the need for marketing in financial services is diminishing. Generative tools use computers and algorithms and are widely used within Financial Services. So why does that mean financial services marketers are doomed? AI does financial work by simply crunching thousands of data points, factoring in current constraints, predictive models for how things are going to change, and the individual’s goals. AI is making all decisions. Marketers are probably not going to start marketing to AI. More likely, marketers would shift focus to trying to influence the parameters humans input into the AI.  By providing an appropriate media mix to AI we can achieve goals within the budget. AIs are used by both consumers and the companies. Consumers will leverage AIs to optimize their lives and businesses will use AIs to create more personalized products and services. In this future, marketers will ultimately end up marketing to the AIs directly.Read more at : http://www.business2community.com/finance/will-ai-make-financial-services-marketing-obsolete-01855073#LExeE9rhBiBleQLc.97

 

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Block-chain: Future of banks in 10 years

Organizations which create maximum employment tend to be the most disrupting. Like the agricultural sector, which employed nearly 40% of the population in the 20th century now it employs less than 2%. As we know financial services form a big part of the workforce. Is it going to disrupt too? A new technology, Block-chain technology is threatening to disrupt it. So how does this technology work? The key point being encryption and storing them in an append only method. The basic concept is a user first encodes a message Using a private key and then shares a corresponding unique public key with anyone authorized to read the message. The public key not only allows the authorized person to read the message, but also verifies without a doubt as to who the source of the message is. The data should be updated at regular intervals, thus making the data immutable, tamper proof removing the need for any mediators. The biggest challenge of Block-chain is its integration with other systems and phased roll out. Read more at: http://cio.economictimes.indiatimes.com/dobig/news/detail/1472

 

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BFSI takes over IT as an employer

BFSI is expected to pay out large this time, unlike the last time.  After the IT sector BFSI is on the top for its salary increment. Reactions are different for different sectors. There has been low supply and high demand for the blue-collar jobs, sophisticated profile jobs have also emerged. Variance between temporary and permanent salaries have narrowed sharply. E-commerce and educational services are both additions to the list, these focus on talent acquisition and pay high salaries to acquire it. Project managers and analysts are the roles that get the highest salaries. Certain new job profiles are taking away the focus from IT roles. Read more at : http://economictimes.indiatimes.com/jobs/bfsi-sector-edges-out-information-technology-to-become-top-paymaster/articleshow/58172956.cms?from=mdr

 

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Building Your Digital Banking Platform : A Brief Guide

The growth and development of digital financial services or modern banking platforms as we see today is a continuous evolutionary project unlike traditional software projects , it doesn’t have a beginning or end.To maintain a competitive edge, an organization must consider the following :

User Experience : Every single cent of investment in well designed customer experience would generate a huge rate of return.

Simple Personal Finance Management : A large proportion of banks still cannot offer 100% online account opening facility which shows the potential in this area. Banks should tread carefully and do not rush just for the sake of winning the competition in market.

Bots and Data :  Bots can hold intelligent conversation with your customers using natural language. Integrating bots on your financial platform would help you to achieve competitive edge.

Context : Banks should aim at varying the channel of their services according to the product.Users are more likely to access content on their mobile phones and  banks must take this fact into account.

Modern day banks need to adapt these changes and at the same time take care of current trends and experience of competitors, Simply cherry-picking best solutions doesn’t guarantee long-lasting success.Read more at : http://dataconomy.com/2017/03/choosing-digital-banking-platform/

 

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Building Your Digital Banking Platform : A Brief Guide

The growth and development of digital financial services or modern banking platforms as we see today is a continuous evolutionary project unlike traditional software projects , it doesn't have a beginning or end.To maintain a competitive edge, an organization must consider the following : User Experience : Every single cent of investment in well designed customer experience would generate a huge rate of return.

Simple Personal Finance Management : A large proportion of banks still cannot offer 100% online account opening facility which shows the potential in this area. Banks should tread carefully and do not rush just for the sake of winning the competition in the market.

Bots and Data :  Bots can hold intelligent conversation with your customers using natural language. Integrating bots on your financial platform would help you to achieve competitive edge.

Context : Banks should aim at varying the channel of their services according to the product. Users are more likely to access content on their mobile phones and  banks must take this fact into account.

Modern day banks need to adapt these changes and at the same time take care of current trends and experience of the competitors, Simply cherry-picking best solutions doesn’t guarantee long-lasting success.

Read more at : http://dataconomy.com/2017/03/choosing-digital-banking-platform/

 

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New cyber security mantra for Financial service industry.

The stability of financial services in Asia is at stake because of the growing threat of cyber crime. The challenge is the high cost of defending mechanism against low cost cyber-attack ($1million/$1000). These attacks fuels the expansion of the cyber security market with a CAGR of 14.1%, which will be worth $33 million by 2019. Major drivers could be. 1. Financial gain through theft of money or information.  2. Politically motivated attack. And 3. Destructive attack to core business.  Unfortunately, financial sectors in the Middle East and Asia are mostly threatened by cyber threat. So to combat this crime, there must be a community defense model, i.e. sharing of cyber threat info among Financial institutions in an effort to identify and block attacks which are already initiated by US and European companies and followed by Hong Kong, Singapore, Japan & Australia. To read, follow:  http://www.scmp.com/comment/insight-opinion/article/1912324/asias-financial-services-industry-must-unite-against-threat

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Bitcoin: Pros and Cons

Bitcoin (BTC) is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. This digital currency, designed by Satoshi Nakamoto, has seen a huge rise in trading volume since 2013. This rise can be attributed to different types of merchants that use Bitcoin like online marketplaces, payment and funding services worldwide, social services, media sources and travel companies. Besides merchants, Wall Street players and investors are also using BTC wallets.

To know more, read the following article by Jamie Tolentino (Digital Marketer at a Global Asset Management firm), which talks about the advantages and disadvantages of using Bitcoin:

http://thenextweb.com/future-of-communications/2015/04/13/how-safe-are-your-bitcoins/

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Big Data in Financial Services

Over the last two years, Big Data and technological advancement have transformed the way industries operate and compete. Financial Services industry, in particular, has adopted big data analytics to inform better investment decisions with consistent returns. It is widely used by investment banks, asset management firms, insurance firms and stock exchanges, to name a few.

The Investopedia article by Trevir Nath, talks about 3 V’s of Big Data i.e. volume, variety and velocity, how they are applied by financial services industry, algorithmic trading and the challenges faced by this industry in the increasing embrace of big data. In the nutshell, this article explains that despite the challenges, the financial services industry is trending towards Big Data and Automation.

Read more at:

http://www.investopedia.com/articles/active-trading/040915/how-big-data-has-changed-finance.asp

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Six Sigma in managing operational risk

Different financial services suffer high operational risks when there is market failure and industry transformation. In order to reduce the cost of risk management operations, financial organizations are seeking new models and methodologies. FMEA (Failure Mode and Effect Analysis) and Control charts are two very powerful Six Sigma tools which not only help to identify and prioritize risks but also monitor the risks. To know how FMEA and Control charts help in risk management, please go through the following article written by Abhishek Soni, a certified Six Sigma Black Belt and Project Management Professional.

http://www.isixsigma.com/industries/financial-services/leverage-six-sigma-to-manage-operational-risk-in-financial-services/

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