Focused market research is imperative for building of brands and foundation for market research is laid down by market intelligence. In broad terms, market intelligence collates three types of information- business, market and competitive. For distribution of information, social media is playing a huge role. Thus integration of marketing intelligence with social media monitoring and digital space opens up many channels of opportunities to address specific business issues and enhance performance significantly. However, this requires intense understanding and customization of data. Also, digitization of field resources poses certain challenges. On a concluding note, the authors, Stephen Dale and Melissa Chue are of opinion that market intelligence should ultimately serve as be the backbone of any organization and more investment should be made to expand digital resources and data. Read more:- http://www.marketing-interactive.com/events/intelligence-bedrock-good-market-research/

Smartphones and tables enable consumers to stay connected and share their good and bad experiences. Marketers have to think mobile devices as a way of collecting valuable feedback. Mark Penson (CMO of Survey Anyplace), writes in his article how marketers can tap into customers' thinking to build their brand. Read more at: http://www.marketingprofs.com/articles/2014/26150/always-on-marketing-to-the-always-connected-five-ways-to-tap-into-customer-thinking

Organizations have numerous options to get answers from customers about their product or services. To get answers they use live-chat, speaking directly to a customer-care agent, and another gradually popular service called self-service. Self-service is becoming an important tool for any business. So, companies should keep in mind some points while implementing self-service. In her article, Jodi Beuder (Customer Experience Advocate at Impact Learning Systems), writes about those points which are to be kept in mind while rolling out self-service. To know more, follow: http://www.icmi.com/Resources/Self-Service/2014/09/The-Roadmap-for-a-Successful-Self-Service-Rollout

Market Research is one of the important tools used in business. But, what is market research? Market research is the process of gaining information about market in which you are doing business. It is the most valuable tool used in business. Market research can be Primary Market Research and Secondary Market Research. Primary Market Research can be done through Focus Group, Customer Surveys etc. and Secondary Market Research can be done through information available on the internet. To know more about market research, follow Tim Berry (founder of Palo Alto Software, co-founder of Borland International, and a recognized expert in business planning)’s article link: http://articles.bplans.com/market-research/

Market research is important for any business. Decisions are taken based on market research. Through market research, one can identify new opportunities, can minimize business risk and also helps to communicate with customers better. There are various stages of market research which all businesses should follow. To know more about the various stages of market research, follow: http://www.smallbusinessbc.ca/starting-a-business/how-research-your-market

Social Media Analytics has become important nowadays. But, what is Social media analytics? It collects data from social media platforms and blogs, and do an analysis of the collected data to extract information which in turn will help any organization to take the right step. It also facilitates marketers with a detailed understanding of the consumer and also helps to analyze the sentiment of customers to augment marketing, branding, and customer service. MarketsandMarkets (a global market research and consulting company based in the U.S), have recently published a report about GLOBAL SOCIAL MEDIA ANALYTICS MARKET - MARKET FORECASTS AND ANALYSIS (2014-2019) which will help the market leaders or new entrants in many ways. To know more about this, follow: http://www.fastmr.com/prod/871700_global_social_media_analytics_market_market.aspx?afid=302