Banks are the backbone of every economy. With the help of data analytics, banks are defining the modern age of customer retention & services through out the world. However, the Indian BFSI sector is yet to implement data analytics in their day-to-day operations. Mohan Jayaraman, Experian Credit Information Company of India, explains how Indian banks can improve their customer lifecycle by using data analytics. To read about his views visit:
Though data is available in abundance, the Indian BFSI sector is yet to move to complete maturity in handling this opportunity to make significant inferences and move them into day-to-day operations.
