SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

How To Use Text Analytics in CRM

Every touch point or interaction with a customer results in the creation of data that that the organization collects and stores. Some organizations don’t know how to use this data to generate real business value. Text analytics is one method of using this data. It also allows organizations to tap into data such as emails, call center interaction records, form or poll responses, and social media information to learn the why behind customer motivation. Read more about some ways to use text analytics in CRM at: http://it.toolbox.com/blogs/insidecrm/4-ways-to-use-text-analytics-in-crm-70696

 

 

Rate this blog entry:
Effective ways of protecting VoIP from cybercrime
How CRM Improves Manufacturing Operations
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, 22 October 2019
If you'd like to register, please fill in the username, password and name fields.

Sigma Connect

sigmaway forums

Forum

Raise a question

Access Now

sigmaway blogs

Blogs

Blog on cutting edge topics

Read More

sigmaway events

Events

Hangout with us

Learn More

sigmaway newsletter

Newsletter

Start your subscription

Signup Now

Sign up for our newsletter

Follow us