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Mobile Customer Relationship Management: An Insight

Customer relationship management software is a highly profitable investment for organizations of all sizes. Today's workforce is increasingly relying on mobile. Forrester reports that 29% of employees use three or more devices, and may work from multiple locations worldwide. Technology-savvy workers use mobile apps and are critical productivity tools. While early CRM mobile applications were difficult to use, and offered limited functionality, today's mobile CRM tools can be every as useful as their desktop equivalents. To know about the reasons why a mobile component matters more than you think, follow: http://it.toolbox.com/blogs/insidecrm/why-smbs-cant-afford-to-ignore-mobile-customer-relationship-management-69841

 

 

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