SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Speech Analytics – a way to gain better customer insights

The information that can be obtained while communicating with customers and prospects is invaluable for recognizing and optimizing the performance of your workforce. Speech Analytics solutions are the key to uncover those opportunities and harness them to improve your business results. A blog by Sean Murphy, Product Marketing lead for Speech and Text analytics of Genesys, talks about how speech analytics delivers various benefits to companies and also how it helps in accelerating company ROI.

To know more follow




Rate this blog entry:
Happy employees: Improving customer loyalty
Heartbleed: Open source's worst hour

Related Posts



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Saturday, 18 January 2020
If you'd like to register, please fill in the username, password and name fields.

Sigma Connect

sigmaway forums


Raise a question

Access Now

sigmaway blogs


Blog on cutting edge topics

Read More

sigmaway events


Hangout with us

Learn More

sigmaway newsletter


Start your subscription

Signup Now

Sign up for our newsletter

Follow us