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 Two Aspects of AI: Consumer Intelligence and Enterprise Intelligence

Consumer Intelligence is largely focused on improving customer behaviour and enhancing consumer products which are tailor made to match consumer expectations. AI helps industries to introduce new product features by finding patterns in huge datasets. There are two types of categories in consumer AI : front end bots and AI assisted human agents. Chatbots take care of customer text queries. AI in enterprises has been useful in Enterprise Resource Planning. Enterprises are conducting predictive analytics in developing AI applications. Enterprise AI can be of two types- Applied AI and Artificial General Intelligence. Though comparing these two enterprise AI is complex and requires much more expertise  than consumer artificial intelligence. Read more at:




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Friday, 17 January 2020
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