SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

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Prevent loss of your big data now!

No matter, how modernized your IT systems are, but data loss is a major problem. And what will happen if you lose your big data?

More companies are keeping on using big data analytics to analyze real time data – and it has gone to such an extent that now, it is most important to your company. To prevent loss of your big data and to ensure that you are not ruined, it is vital that you should have a proper disaster recovery plan of Big Data. Unlike your conventional data, you cannot apply prevalent data recovery practices. You have to keep in mind that you are dealing with big data and so, you need to formulate your plans properly.

Mary Shacklett, president of technology research and market development firm Transworld Data, takes you through some guidelines. Read them at http://www.techrepublic.com/article/stop-procrastinating-formulate-a-big-data-disaster-recovery-plan-today/# .

 

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Big Data - a must for the retail industry

The power of Big Data is used by many industries ranging from healthcare to finance and automobile manufacturer to government. But, a recent survey showed that the retail sector is not an ardent participant in using big data. Research by eCommera reveals that only 23% of UK retailers are able to interpret data quickly for making business decisions, 16% of them are confident about how to use this data to get a clear picture of their requirement and 50% said that they do not have correct business intelligence tools.

It is data, more appropriately Big Data, which will be the future driver in the retail sector. So, to be able to survive stiff competition, it is vital that you should properly use it and interpret it. The question is how will you progress? You will face challenges and you should overcome it.

So, what are they and how should you mitigate them? Caroline Baldwin from ComputerWeekly.com writes about them here:  http://www.computerweekly.com/news/2240218550/Are-retailers-using-data-analytics-to-their-advantage

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Big Data: savior of environment

Much is being talked about how to protect our environment. But, have you ever thought that how Big Data can play a major role in it? Certainly not, right?

Well, let me tell you then – Big Data is the future for bringing an eco-friendly environment at a time when all of us are chanting the ‘Go Green’ mantra.  Due to its versatility, Big Data is necessary for various environmental needs. It can help in surveying a large area and can also assist you in monitoring a small city’s water supply. With Big Data enabling you to collect data having no limit, it can be implemented with rapidity and ease. As opposed to traditional ways where analyzing environmental data was a slow and laborious task, you can collect the same information much faster with Big Data leading to application of it in a shorter time.

By tackling the grievous environmental problems like deforestation, oil dumping and more, Big Data can help our environment to paint in green. Read at http://www.bigdata-startups.com/5-ways-big-data-protect-planet/ for more details on this.

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Social Analytics: Improving your performance

An article by Steve Rayson, MD of Kineo and Director of BuzzSumo, conveys that social media networks are some of the largest sources of big data. Buried in this social data are insights that can help you improve your marketing and give you the competitive edge. It can be costly and take a lot of time to analyze social data but use of social analytics can improve your performance. He also included some expert tips from people working in social media and marketing.

To read more about this follow http://socialmediatoday.com/steve-rayson/2351396/how-use-social-analytics-improve-your-performance

 

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Speech Analytics – a way to gain better customer insights

The information that can be obtained while communicating with customers and prospects is invaluable for recognizing and optimizing the performance of your workforce. Speech Analytics solutions are the key to uncover those opportunities and harness them to improve your business results. A blog by Sean Murphy, Product Marketing lead for Speech and Text analytics of Genesys, talks about how speech analytics delivers various benefits to companies and also how it helps in accelerating company ROI.

To know more follow http://blog.genesys.com/blog/2014/04/02/cloud-based-speech-analytics-what-are-99-of-your-customers-hiding/

 

 

 

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Twitter takes an interesting step in music analytics

News by Ben Sisario, staff reporter of The New York Times, talks about how Twitter’s data pile has immense value to the music industry. He also mentioned that a successful partnership can help in proving its value to musicians beyond its well-known uses for communication and self-promotion.

To know more visit http://mobile.nytimes.com/2014/02/03/business/media/twitter-and-300-team-up-to-find-musical-talent.html

 

 

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Why we are not using data analytics to detect fraud

According to a recent EY (formerly Ernst & Young) survey, very few Indian companies use ‘forensic data analytics’. Seventy-two per cent of the 500-odd companies surveyed believe Big Data has the potential to mitigate frauds. However, only seven per cent are aware of specific Big Data technologies and only two per cent are using such technologies. There are 2 basic reasons behind the sceptical mindset among Indian companies about using big data to detect frauds. First is shortage of big data skilled workers & second is their reluctance to invest in these technologies.

To know more, visit the following link:

http://www.thehindubusinessline.com/features/smartbuy/why-we-arent-using-data-analytics-to-detect-fraud/article5897189.ece

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Analytics identifying Patients at Risk!

A pilot project using predictive analytics and applied natural language processing identified 8,500 patients of Carilion Clinic who are at risk of congestive heart failure. Discrete data points, such as weight and medications, can be found in structured EMR (electronic medical record) fields. Unstructured data includes physicians' notes that are typed or read into a patient's EMR or discharge papers.  The natural language processing technology searched for key words or phrases within the unstructured data as well as in structured data. In all, 20 million documents were analyzed. Because approximately half of all patients who develop heart failure die within five years, according to the “Centre for Disease Control and Prevention”, early identification is essential. About 3,500 of the 8,500 patients Carilion identified as at-risk would not have been found if the project had analyzed only the structured data, according to Steve Morgan, MD and chief medical information officer at Carilion Clinic.

To know more, please visit famous author & reporter Maggie O'Neill’s article by clicking on the following link:

http://www.baselinemag.com/analytics-big-data/analytics-ids-patients-at-risk-for-heart-failure.html/

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Alarms to Analytics: The Paradigm Shift in Service Assurance!

In the circuit-based telephony world, watching the status of a few thousand network nodes was a satisfactory answer to assuring network health. But today, the number of alarm points to monitor has scaled to the millions. No operator has the money to constantly monitor the performance issues of individual smart phone users. It is time for operators to get real and invest more in proactive analytics than in reactive alarms. What’s more, the gap between network planning and assurance has to be shortened. Why? Because the cause of today’s customer-experience problem is yesterday’s lack of good data for capacity planning.

During a recent conversation with columnist Dan Baker, big data architect Kelvin Hall, reveals about his firsthand experiences of the problems faced by network operations and big opportunities that await them through a greater mastery of analytics techniques. To read more, visit the following link:

 

http://www.billingworld.com/blogs/baker/2014/04/from-alarms-to-analytics-the-paradigm-shift-in-se.aspx

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Music Analytics: helping the music industry see into the future!

The world’s music habits were once relatively private. Record companies were aware about which radio station played their songs and where their CDs were popular, but that information painted an incomplete picture at best in reality. Who knew what music people were sharing on tapes and CDs burnt in the privacy of their own bedrooms? The sales figure notifies companies about the number of records or CDs sold, but no information can be tracked after that. With the time, the music industry is changing, thinking is changing, market is changing. The explosion of data from sources like torrents, music streaming sites and social media platforms has offered the music industry a huge opportunity to track sales, monitor post selling behaviour, understand their fans and spot upcoming artists like never before. Music analytics is now worth an estimated £ 1.8 billion per year. While internet is taking power away from record labels, it is also giving them the ability to predict future hits. Universal Music UK’s director of digital, Paul Smernicki, thinks that ultimately the music industry will always be focused on content, no matter what analytical tools are available. According to him,“It’s important to remember that it's just a set of tools to help inform us. The data doesn't make the decisions, that's an un-replicable part of what we do.” But with robots replacing humans in every sphere of work, who knows how long it will be before music- the most successful talent scout in the industry is defined by an algorithm!

To read more, visit: 

http://www.theguardian.com/technology/2014/apr/09/music-analytics-is-helping-the-music-industry-see-into-the-future

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How data analytics is helping retail outlets with critical decision making

Most retail companies today operate in the master franchisee model where master franchisee manages the operations of the different stores of the brand. In such cases, it is important to understand the difference between what the company sells to its franchise stores and what the stores in-turn sell to the consumer. This metric is where the insights are hidden. Hence it is very important that companies track &understand this metric to optimally manage stocks and avoid costly stock-out or over-stock situations. Important decisions like the number of new stores that should be opened, best location & size of each store in different cities are not a straightforward choice! Data analytics usage in this space has proved to solve this dilemma. It helps companies to decide the optimal size of each new store they open, while ensuring that these decisions takes into account key parameters like real estate rental costs, catchment area, average incomes in the geographical area, presence of competition etc. Therefore, data analytics is simplifying complex business problems.

Arvind Nagpal wrote about this aspect in his recent article. To read more, please visit the following link:

http://www.informationweek.in/informationweek/perspective/288161/analytics-helping-retail-outlets-critical-decision

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Organizations need data analytics to tackle supply chain fraud

According to a new survey conducted by Deloitte, it is found that as complexity in global supply chain networks continues to increase, less than one-third (26 percent) of business executives are using data analytics tools and processes to help manage third party relationship risks.Thirteen percent of those surveyed are still learning how to use analytics software and 22 percent use no data analytics at all. Few market leading companies leverage advanced data analytics tools and forensic accounting to identify anomalies in their transactional data & getting astonishing benefits while rest are lagging far behind in this issue. Nearly one-third (31 percent) of business executives surveyed, said that their organization has faced supply chain fraud, waste or abuse in the past 12 months.

Mark Pearson, principal, Deloitte Financial Advisory Services LLP, speaks about why organizations need data analytics to tackle supply chain fraud. To read more, please visit the following link:

http://www.net-security.org/secworld.php?id=16641

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Visual data discovery to Revolutionize Logistics

The visual data discovery (VDD) approach increases the probability that business managers will find the information they need in time to make effective decisions. This is the main reason behind VDD’s rapidly growing fan base. While traditional BI solutions can be invaluable, they do have limitations. Dashboards come in handy in few cases, but there is still a fundamental problem – the dashboard designer must have anticipated the need for that line of questioning or train of thought when the dashboard was originally built.  So, if unexpected questions arise, business managers end up making decisions without data, operating on gut feel alone.  And that means they end up operating without real answers at all! So, here’s the key question:  Do you ever get questions in your logistics operations that are unexpected and hard to answer? This is where visual data discovery tools excel.Visual data discovery tools provide a rich, visual environment that enables business users to easily interact with, and manipulate, information directly, hands-on.  They provide a compelling solution to help business managers explore data, without the assistance of skilled IT staff.

To know more, visit David White’s article by clicking on the following link:

http://logisticsviewpoints.com/2014/04/07/new-approaches-analytics-revolutionize-logistics/

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Big Data as a help to consumers

The trend towards larger data sets is due to the additional information that can be derived from analysis of a single large set of related data, as compared to separate smaller sets with the same total amount of data. This is allowing better correlations to be found to spot business trends, determine the quality of research, prevent diseases, link legal citations, combat crime, and determines real-time roadway traffic conditions. Today, the applicability of Big Data analytics is not limited to only organizations. Big Data wings have established a longer reach beyond that sphere. Many apps are already in place to help people find the cheapest flights, improve their diets, even suggests how to become better drivers! From travel to shopping to health to civic life, big data got a role to play. Embracing Big Data analytics has already started paying dividends to the consumers. With more explorations, Big Data analytics is going to help each and every curve of consumer lifestyle in not so distant future!

A recent article posted in wall street journal by famous author Lora Kolodny, gives a detailed view on this subject. To read, click on the following link:

 

http://online.wsj.com/news/articles/SB10001424052702303369904579423383203100794

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Stepping into Big Data: set your question first

Companies do a lot of expenditure on resources to analyze big data. But surprisingly, in most cases they fail to address the question of why they are doing so. Many times they use different high end big data software unnecessarily when there is a simpler solution. Before starting the analysis of big data, a proper data thinking approach is necessary. This will not only save company’s time and money, but also optimize resources. So before mining big data, we have to think analytically with some small data. It is data thinking that can prove to be really big.

Robert D. Behn, lecturer at Harvard University’s John F. Kennedy School of Government, talks more about defining a proper question before analyzing Big Data here:http://www.govexec.com/excellence/promising-practices/2014/04/got-big-data-first-define-your-big-question/81661/?oref=river .   

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Predictive analytics helping in customer retention

Eric Siegel, Ph.D., founder of Predictive Analytics World and Text Analytics World and Executive Editor of the Predictive Analytics Times, talks about how businesses can incorporate predictive analytics to upgrade their process.  A predictive model will help to know which new customers are likely to return and which are probably one-timers. He also mentioned about various benefits of retaining new customers. Moreover, by adopting this model, the first time customer can become a loyal customer.

For more information follow  http://www.predictiveanalyticsworld.com/customer_retention.php

 

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Marketers and big data: barriers, budgets, and opportunities

Many marketers find themselves faced with overwhelming amount of data and organizational complexity, rapidly changing customer behaviors, and increased competitive pressure. Data or information has always been the USP, but now people are not using that USP in their advantage. If an investment is made in big data, one can extract only the relevant information and analyze it to transform the business decisions for the future.

Please go through the link for more details:http://www.marketingprofs.com/charts/2014/24321/marketers-and-big-data-in-2014-barriers-budgets-and-opportunities

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Increasing sales with the help of Analytics

Analytics can help businesses greatly to increase their online sales. Surprisingly, the potential of analytics is not yet fully uncovered. In most of the cases, either the business owners or the managers do not take the full advantage of it or they don’t know how to use it.

So, how should businesses use Analytics and interpret them to decrease attrition rates and increase sales on their website? See the tips here: http://cio.economictimes.indiatimes.com/news/business-analytics/8-ways-to-use-web-analytics-to-increase-online-sales/32728371

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Incumbent’s Curse: To be or not to be

Whether it is elections in India, or a service delivery model of a market leader in any sector, the incumbent is always at a disadvantage. Be it their government, their services like banking or healthcare, or their retail experience, the consumer wants them to continuously evolve in a direction which they perceive as beneficial to them. As time bound service contracts become passé, disruptive technology becomes available at affordable prices (think 3D printers, e-books, digital content, Google fiber, multi-core smart phones) today’s consumers and clients are exposed to a plethora of choices. With lowered exit cost barriers it is becoming imperative that a business does all it can to retain their customers.

Organizations realize that they not only have to ward off direct competitors but also cope up with tangential attacks from substitutes powered by disruptive technology. The choice between a successful well proven business model and a new idea is never easy. In the first case the organization risks its immediate client base by diverting significant funds and effort for turning an innovative idea into a winning product. This strategy has a high probability of failure which might cost them a significant market share. HTC lost a large portion of its small-medium priced phone market share in its bid to create a premium flagship smartphone model. In the second case, it believes in its business model and tries to take incremental steps to make it more robust till it is too late for them. Blockbuster, Blackberry and Borders are examples of organizations which could not counter the threat of new market players like Netflix, Android (Samsung, LG etc.) and Amazon. There is also a third case of the likes of Barnes & Noble and Nokia where the incumbent tries to play it safe by not going all out for the new technology but yet has a back-up plan to survive. So what’s the magic mantra? To me it remains the quintessential quest.

Though one thing I firmly believe in, is that the fickle consumer / client has become even more choice aware and will try out the new flavor of the month if they feel that their implicit or explicit objectives are not being met in the vendor-client relationship. Thus it is essential that organizations know the pulse of their clients and consumers and be geared towards meeting their changing demands. Analytics can play a key role here. Predictive analytics can help organizations preempt attrition by taking mitigating measures while social media and web analytics can help them know what some of their consumers are thinking and provide insights into their future behavior.

While the objective of analytics i.e. to provide actionable insight, remains the same, the demands of the information consumer have drastically changed. They want a lot more data crunched in much shorter time frames and yet presented with all the bells and whistles. With today’s scalable cloud computing infrastructure like AWS available and tons of reporting packages which play well with them it’s almost possible. It is also possible for the security conscious to invest and manage the requisite infrastructure in-house. The JIT (Just in time) lean principle applies here as well. An organization should only generate information and insights at the speed which it can take action on. Anything more could be a waste of resources.

Thus at the end of day, know the customer’s pulse, make an informed choice between evolutionary and revolutionary changes to your business model and be prepared to be blind-sided by someone your organization may have never heard of. To be or not be is an incumbent’s curse but making an informed choice and being prepared for change must never be a dilemma.

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© SigmaWay LLC

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Data storm: a promise or an illusion in disguise?

In this era of advanced analytics, there are many new challenges involving privacy and security of individuals, as computing power allows nonprofits, businesses, and researchers to gather ever-larger troves of information. Though it can be observed that there is a colossal increment in the amount of available data, we still only have two eyeballs and one brain! How a traditional library will look without a librarian, or an encyclopedia without an index? Scale that prospect up to the realms of web analytics, astronomy, high-speed finance, or even basketball statistics, and the problem becomes clear.

Research scientist Fernando Pérezof, University of California, Berkeley, recently spoke about it at a symposium titled “Weathering the Data Storm: The Promise and Challenges of Data Science,” hosted by the Institute for Applied Computational Science (IACS) at the Harvard School of Engineering and Applied Sciences (SEAS).

To read more, Please visit Harvard university article link given below:

http://news.harvard.edu/gazette/story/2014/01/the-promise-of-big-data/

 

 

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