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Six sigma enhancing customer relationship

Six Sigma helps in proper assessment of customer needs because it is based on a data driven approach and makes use of statistical tools that give accurate results. It also assists in shaping the success of business systems by providing necessary tools and techniques that assist in increasing customer satisfaction which in turn helps to develop customer loyalties. Thus the scope of Six Sigma is a lot more than just reducing defects or improving efficiencies.

 

 

To know more about how six sigma is helping in maintaining prolonged customer relationship read the article on http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/the-six-sigma--customer-relationship.html

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