When it comes to businesses and increasing their profitability, it is of no doubt that Big Data has brought in revolutionary changes. With proper handling of Big Data and data management, companies are trying to increase customer satisfaction and increase customer retention. Now, let's take a different look. 

Consider trading - capital market is one industry, where millions and millions of data float around. Regulatory bodies, banks, financial institutions store and analyze all these data that range over a large time horizon. They also need to study risk management practices and create new trading strategies. In capital market where focus has shifted from high frequency trading to discovering patterns and insights from financial data that can be used as case studies, big data can be made to its use. Financial services organizations are needed to invest in data management software that can harness the power of big data technology and extract hidden information.

How can they do so? Read them at: http://www.bankingtech.com/221932/big-data-and-data-management-in-capital-markets/ .

To cultivate innovation, it is important to think relationally in a collective manner across the business unit in a broad view. The prevalent characteristic for any project is mainly dependent on the type of project or specification of running project, said Fadi Samara, PMP, of C4 Advanced Solutions. Also the people factor is a matter of huge concern when working on a project with multicultural teams. Self-inflicted complexity should be avoided to do the thing in a simple manner. Micromanaging, focusing on narrow projects, unnecessary layers of management, confound accountability and lack of proper communication can make the project even more complex. Mr. Samara also said "People underestimate complex projects due to lack of experience". So, experience plays a vital role to make a project successful. Also to deal with project complexity, leadership is the most important skill for a project manager. More than 80 percent of respondents to the PMI Pulse of the Profession® survey ranked leadership as the most crucial one. Please go through the link for more details: http://blogs.pmi.org/blog/voices_on_project_management/2014/05/orgs-must-take-on-innovation-a.html

There is always an opportunity for a project manager to coach team members, as the project is a full-time work. For a project management, planning is very essential for effective coaching sessions. It is important to decide whether the session will be directive or non-directive, and also in which area the team members are to be coached. Coaching can deliver a very successful project when, newly formed team or inexperienced team were properly coached and guided by the manager. It is not a replacement of formal training; it is a re-enforcement approach which will be very affective after formal training. Please go through the link for more details: http://www.projectsmart.co.uk/why-project-managers-should-coach-2.php

Companies are using data analytics intensively and they should remember that to make money out of it and enjoy profits, they have to measure it.

At VentureBeat’s Databeat 2014, experts were of the opinion that companies are not using analytics to its full potential. Data scientists must be engaged with the organizational activities for providing support and insights, based on which the concerned employees can react. In the background are various social networks. By using the right social media tools, they can get a view about their operations from a real – time perspective. They can generate dashboards and graphs which will provide them valuable inputs in terms of revenues. Apart from this, it can be an effective marketing tool also.

All this will zero in the ultimate thing – increase the profitability. But, for implementing analytics, cultural change in the organization is also necessary.

Read at http://venturebeat.com/2014/05/19/some-simple-but-important-reminders-on-how-user-analytics-can-help-you-make-more-money/  to know what the experts told in the conference.

This article explains how companies are benefiting by improving and modifying workflow processes. Main areas of improvement are planning and forecasting, scheduling, call and appointment management. This article also throws an interesting light towards few approaches taken by the companies for adopting the best practices in workflow processes.

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Arranging a meeting involves a lot of strategy, planning and tactics. A good meeting is short, effective and a good experience for everyone. To arrange a successful meeting, agenda of the meeting must be very clear to all members. Discussions should be to the point, useful and brief. Please go through the link for more details: http://www.pmhut.com/meeting-management

A research is meaningful only if the students get to learn something from a project and maximizes their knowledge while working on a project. Preparing questionnaire and determining sample size for conducting a survey is very crucial. Post- survey, preparation of report and giving recommendations are also very important. For companies this is a profitable situation as they get free advice with no costs involved.

To know more kindly refer to the below mentioned link: http://www.drharoldkerzner.com/designing-a-meaningful-research-project/

In an article written by Chad Brooks (senior writer of BusinessNewsDaily), explains how to choose a right IVR for your organization. IVR system attends to customer's request based on customer's response. It is an automated process and reduces a great deal of human interaction. So, getting a right IVR for your business will increase your customer satisfaction.

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In a blog written by Uttam Pegu (an IVR blogging expert), we come to know about the current pricing scenario of IVR in India. This article also gives us an insight as to how companies can explore more opportunities for revenue generation through their IVR services.

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In an article written by Chris Preimesberger (?Editor, Features & Analysis eWEEK web magazine), gives us some reasons that why we should move our contact centers to cloud. Moving contact centers to the cloud will ensure better security, flexibility and productivity. It also opens an opportunity for companies to adopt cost-efficient IT, which empowers customers to be in control of their software. Cloud-based software focuses on the customer needs and business goals and simply enables a better user experience.

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In a white paper submitted by Pronexus (telephony, speech and database integration company), we come to know about the basics of voice user interface design. This white paper outlines many minute things that one should keep in mind before designing a voice user interface. He also describes what voice user interface is and what the design issues related with it are.

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In a blog written by Irv Shapiro (CEO and head coach ifbyphone), we come to know the basic differences between proactive call optimization and reactive call tracking analytics. In his blog he explains how a VBMA suite has state of art technologies to deal with many impending problems that today's business organizations face with respect to call tracking etc. VBMA is used to route the call to a proper agent. The technology should be easy to use and not complex in its handling.

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In a blog written by Dr Jodie Monger, a pioneer in customer satisfaction research for the contact center industry, explains how problem arises in collecting multiple customer comments from post call IVR survey. He also explains what the problems are and how to solve those problems. 

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As healthcare industry changed dramatically and became more consumer driven- prevention, personalization, prediction, pre-emption and personal responsibility have become important. Telecommunication companies are coming with advanced and customized products to meet unique requirements of the healthcare industry. Products range from providing connectivity for enterprise mobility, asset management and exchange of health data in various formats, platforms for healthcare IT tools; mobile apps for physicians and healthcare professionals to patient engagement solutions. As healthcare moves toward "On-demand, anytime, anywhere" concept, sensor technology will revolutionize the healthcare industry. For more details please visit: http://www.forbes.com/sites/reenitadas/2014/05/19/healthcare-beware-new-intruders-are-coming-introducing-the-new-gold-rush/

In an academic paper submitted by Usman Asad, Ayon Chakraborty and Tan Kay Chuan of National University of Singapore, we come to know how DFSS is helping in innovation, designing and creation of new products and services. DFSS helps the product and services industry to adapt to best practices thus ensuing greater returns.

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Healthcare policymakers recommended that a politically independent working group or health commission is needed to drive significant changes in the industry. The reason behind establishing health commission is to avoid healthcare funding crisis. A research group in New Zealand predicted that the country has only around eight years to make changes in spending patterns of the industry before health costs start to impact the Government's ability to keep the country within budget. For more details please visit: http://www.scoop.co.nz/stories/GE1405/S00065/independent-role-recommended-to-drive-healthcare-change.htm

Docker is an open source Linux containerization technology which lets an admin run multiple apps with all their dependencies in secure sandboxes on the same underlying Linux OS. It makes an attractive alternative to typical virtualization. Hadoop community is working on patches that will bring Docker into the data management system. To know more, go through the article by Jack Clark, World's only Distributed Systems Reporter.

http://www.theregister.co.uk/2014/05/02/docker_hadoop/

Patients want digitalized version in healthcare industry similar to amazon.com where they will get all information about insurance, prices, and availability. New entrants -- ranging from entrepreneurial start-ups to telecommunications companies, retailers, athletics firms, consumer products businesses, and more -- have entered the fray, with more expected to target this $2.8 trillion opportunity.  For more please visit the link: http://www.informationweek.com/healthcare/patient-tools/healthcares-next-phase-think-amazon/d/d-id/1251010

This article is released by Southampton ACO. It tells us in details about the benefits of joining an ACO. For more details please visit: http://www.prweb.com/releases/2014/05/prweb11811576.htm